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Frequent Questions

The Knowledge Base has 52 support references, created by support professionals who have resolved issues for our customers. It is constantly updated, expanded, and refined to ensure that you have access to the very latest information. Begin by browsing folders on the left side of this site.
  1. Bed bugs
  2. What pesticides can I use to control bed bugs?
  3. What can I do about bed bugs?
  4. What are the key things people can do to manage bed bugs?
  5. What recommendations would you offer consumers to prevent or minimize the risk of having bed bugs at home?
  6. How serious is the bed bug problem for U.S. consumers in the cities most affected?
  7. More...
  1. Flea and Tick Products
  2. Are the flea and tick products sold in veterinarians' offices safer to use than over-the-counter products?
  3. I applied a topical flea and tick pesticide to my pet, and it had a bad reaction. What should I do? How should I report the incident?
  4. What should I do if my pet has an adverse reaction to a flea and tick product?
  5. How should I dispose of a product that caused an adverse reaction in my pet?
  6. How can I make sure my pet will not be harmed when I use spot-on flea and tick products?
  7. More...
  1. Mosquito Control
  2. Can the EPA stop them from spraying for mosquitoes in my area?
  3. Mosquitoes are everywhere! Can the EPA do something about them?
  4. Where can I obtain information about mosquito control spraying in my area?
  1. Pollinator protection
  2. How do I comment on a proposed pesticide regulation I heard about?
  3. Is EPA doing something to protect bees and other pollinators?
  4. Why did EPA register sulfoxaflor? I heard it harms bees.
  5. Why does EPA register pesticides that are known to kill bees?
  6. Why doesn't EPA ban the neonicotinoid pesticides?
  1. Pesticide Safety & Disposal
  2. Why does EPA rely on studies submitted from pesticide companies when the Agency is considering whether or not to register a pesticide?  Shouldn't the government be performing independent studies?
  3. How can I get rid of pesticides I don't want anymore?
  1. Registered Pesticides
  2. How do I find out if a pesticide is registered with EPA?
  1. Antimicrobials
  2. Are there alternative medical waste treatment technologies available that do not utilize a pesticide to treat the medical waste?
  3. Does EPA have a list of registered antimicrobial products for medical waste treatments?
  4. Does EPA regulate triclosan in products like toothpaste?
  5. What specific chemicals or chemical processes could render medical/infectious wastes safe/solid waste?
  6. Who regulates triclosan in consumer products?
  1. Pesticide Labeling Consistency
  2. Supplemental Labeling (NOT distributor products) Can a registrant pull new uses/directions for use, etc. from an EPA "accepted" master label in order to produce a supplemental label or must a supplemental label be approved by EPA in order for the registrant to produce a supplemental final product label? LC08-0140, 1/10/08
  3. Storage and Disposal Can aerosol cans containing pesticides be punctured by a disposal facility if the label states "do not puncture or incinerate"?
  4. Product Name Can EPA register a product for one company with the same name of a product already registered by another company? (LC08-0157; 2/28/08)
  5. Termiticides Chapter 8. II. D. 4 of the Label Review Manual indicates when Ground Water Advisories are "generally" required. However many labels for outdoor use meeting the specified thresholds do not have such advisories. Imidacloprid meets the specified thresholds for the advisories and has been detected in ground water in Long Island, NY. The labeling for the agricultural product has the ground water advisory, but the label for the termiticide product does not. Why the inconsistency?
  6. Supplemental Labeling (NOT distributor products) Please explain the conflict between the responses to LC08-0140 and LC07-0126 regarding the Agency’s position on requiring supplemental labeling to be stamped “approved.”(LC08-0165; 5-15-08)
  7. More...

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